How can we help?
Answers about getting started, your account, plans and billing, Connect your AI, and your data.
Answers about getting started, your account, plans and billing, Connect your AI, and your data.
On iPhone, iPad and Android, from the App Store and Google Play. With Plus or Pro you can also use it in a browser, on a computer or on your phone, at app.adelantemoney.com: use the same account, or create one there.
Not on a phone or tablet: you can start right away, and your budget stays on that device. Create a free account when you want it saved, on all your devices, and safe if you lose your phone. When you do, you choose whether to keep the budget you already started.
Add an account (Checking, Cash…) with what’s in it today. Then add what repeats, such as pay, rent and bills, and the Forecast fills in by itself.
Open Accounts, choose the account, then Match the real balance, and enter today’s actual balance. Adelante adds an adjustment so the forecast starts from the right number.
On the sign-in screen, tap Forgot password? and enter your email. Open the link we send to choose a new password. Nothing after a few minutes? Check your spam folder.
Settings → Account, then Change email or Change password. A new email takes over once you confirm it from the new inbox.
Settings → Security → Two-step sign-in adds a 6-digit code from an authenticator app when you sign in. Keep the recovery codes it shows you: each one signs you in once if you lose your phone.
Settings → Security → Signed-in devices lists everywhere your account is signed in. Sign out of any you don’t recognize, then change your password.
Free has the forecast and Insights, with 2 accounts and 12 months ahead, and shows a few ads. Plus removes the ads and adds unlimited accounts and months, low-balance alerts, Connect your AI, bank sync with US banks, Adelante on the web and CSV export. Pro adds receipt photos on entries.
When a plan comes with a free trial, the offer shows before you subscribe. If you don’t cancel before the trial ends, the plan you chose renews.
You cancel a subscription where you bought it:
You keep Plus or Pro until the end of the period you paid for. Deleting the app doesn’t cancel a subscription. Deleting your account ends a plan bought on the web right away, but doesn’t cancel one from the App Store or Google Play.
The store that billed you handles refunds: Apple at reportaproblem.apple.com, Google from your Play Store order history. For a plan bought on the web, write to us.
The free plan shows a few ads, labeled as ads. Plus and Pro have no ads.
With Plus or Pro, you can connect an AI assistant such as Claude or ChatGPT to your budget and ask it questions in your own words, like whether a purchase fits this month.
Settings → Connect your AI, then pick your assistant and follow the steps. Adelante explains the risks first. You choose whether it can only read your budget or also make changes.
Settings → Connect your AI lists every app you connected. Remove one and it loses access right away.
Only if you want it to. With Plus or Pro, Settings → Bank sync connects a US bank or card account through Plaid: you sign in to your bank in Plaid’s window, and Adelante never sees your bank password. Its transactions come into your forecast for you to review. Disconnect any time in the same place. Without it, you enter the balances and bills you want to plan yourself.
Yes. Your budget is kept on your device, so you can keep adding and changing things without a connection. With an account, changes sync the next time you’re online.
Settings → Privacy → Download my data saves one file with your account details and your whole budget. With Plus or Pro you can also export the forecast as a spreadsheet (CSV) from Settings → Your data.
Settings → Help → Privacy choices lets you turn usage statistics and ad measurement on or off at any time.
Settings → Privacy → Delete account. Your account and all its data are deleted right away, on every device. This can’t be undone. Can’t sign in? Ask us by email.
Write to us at [email protected].
Write from the email on your account, or use Settings → Help → Contact us in the app, which adds your app version for us.