In the app
Open Settings → Privacy → Delete account and confirm. Your account and its data are deleted right away, on every device. This can’t be undone.
By email
- Write to [email protected] from the email address on your account, with the subject “Delete my account”. You don’t need to give a reason.
- We may reply to that address to confirm the request came from you.
- We complete deletions within 30 days and email you when it’s done.
Before you delete
- Cancel any subscription separately. Deleting your account doesn’t stop billing from Apple or Google: see how to cancel. A plan bought on the web ends with the account.
- Keep a copy of anything you want. Deletion can’t be undone. To save a copy first: Settings → Privacy → Download my data.
- Deleting the app from your phone doesn’t delete your account.
What gets deleted
- Your account: email address, name and password, and any Google or Apple sign-in linked to it.
- Your budget: accounts, recurring items, transactions, receipt photos and their history.
- Any AI apps you connected, and your sign-in sessions on every device.
- Any bank connections: Plaid is told to remove them, and the bank transactions we stored are deleted.
What we keep, and for how long
- Backups: copies in our backups are removed automatically as those backups expire, within 30 days.
- Server logs: short-lived security logs are deleted automatically.
- Purchase records: kept only as long as tax and accounting laws require. Apple, Google and Stripe keep their own records of purchases made with them.
- Support emails you sent us, unless you ask us to delete them too.
The Privacy Policy explains what’s kept after an account is deleted, for how long, and why.
Using Adelante without an account?
Then your budget is only on your device and never reached us. Deleting the app removes it.